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Our Terms

30 Days Money Back

Paceinfonet.com offers 30 Days Money Back Guarantee on select Products/Plans. All terms and conditions related to this policy are listed below.

General

a. The guarantee is applicable on each product purchased within the list mentioned on this page for first 30 Days from time of placement of order.

b. 30 Days are inclusive of any public holidays and non-working days.

c. Guarantee is not applicable on renewal and upgrade of products.

d. Guarantee becomes void in case any fraud or abuse of products / services during the guarantee period.

e. Any tax amount paid with the product purchase is excluded from the Refund Calculations.

f. For products purchased with Free Domain Name Registration / Transfer, the prevailing Registration / Transfer Cost of the Domain will be deducted from Product Cost in Refund Calculations.

g. Moneyback Guarantee is applicable only once per client.

h. Moneyback Guarantee is not applicable on re-order of products / services for same domain from same or different client account.

Applicable Products

The 30 Days Money Back Guarantee is applicable only on products listed below:

A. Windows Web Hosting Plans

B. Linux Web Hosting Plans

C. Business Email Hosting Plans.

It does not apply to any other products not mentioned in above list, including and not limited to products such as Domains, Dedicated Servers etc. Any addons such as IP Address, SSL Certificates etc. are also exclusive of this guarantee. Guarantee may be applicable if mentioned exlusively on product page in our website, such as 5 Days Moneyback Guarantee on VPS products, eventhough not included in the above list in which cae all terms remain similar but applicable for 5 days.

Claim Money Back

To claim Money Back, you must raise a Ticket from your Customer Login with product details, valid reason for cancellation and bank account details to which refund is to be credited. Once accepted, we will revert with confirmation of cancellation and refund within 24-48 hours. Related product(s) will be terminated on immediate basis.

Refund Policy

a. All confirmed refunds are processed via Funds Transfer or Cheque to customer’s bank account within 15 working days.

b. A refund handling charge of 5% of Product Cost will be deducted.

In case you have any queries regarding Moneyback Guarantee, then please feel free to write us at support@paceinfonet.com.

The best support for team

Nandini Ramrakhyani

satisfied since 28 May 2024

Best service provider and great support The support team are really very helpful. The efforts they put while providing client service is way better than anything. Really appreciative!!

Denny Sonkusale

satisfied since 21 Aug 2018

We have been using their service for the past 5 years, and they have consistently delivered excellent support and performance. The team is professional, responsive, and reliable. Highly recommended!

Rugal Bernstein

satisfied since 22 May 2024

Excellent Services and Support I am associated with PaceInfonet since 2011 and I appreciate their customer support and services it is really exceptional.

Dipak Rajyaguru

satisfied since 12 May 2019

Great job!!! Your company is doing what exactly I am looking for best quality of product and fastest response of service. Your Development team is excellent. Paceinfonet Web Solutions Pvt Ltd has Develop and Design My Business Website and Give Best Web Hosting Services. Thanks for such a timely turn-around and also for such fine work. Keep it up.!!!!!