Key Benefits of Zoho Social
Multi-Platform Social Media Management
Manage multiple social networks like Facebook, Instagram, LinkedIn, X (Twitter), Google Business Profile, and more—from a single unified dashboard.
Smart Publishing & Content Scheduling
Plan, schedule, and publish posts in advance with a visual content calendar to maintain consistency and save time.
AI-Powered Content Insights
Get smart suggestions for best posting times, content performance, and engagement trends to maximize reach and interaction.
Real-Time Social Monitoring
Track brand mentions, keywords, hashtags, and competitor activity in real time to stay updated and respond faster.
Engagement Inbox (Social Inbox)
Respond to comments, mentions, reviews, and messages from all platforms in one place—ensuring no customer query goes unanswered.
Advanced Analytics & Reporting
Measure reach, engagement, follower growth, and campaign performance with detailed, customizable reports.
Team Collaboration & Approval Workflow
Assign roles, collaborate with team members, set approval processes, and manage multiple brands or clients efficiently.
Brand Monitoring & Sentiment Analysis
Understand what people are saying about your brand, analyze sentiment, and identify opportunities or risks early.
CRM Integration
Connect Zoho Social with Zoho CRM to turn social interactions into leads, track customer history, and improve sales follow-ups.
Customizable Dashboards & Reports
Create tailored dashboards and export branded reports for internal reviews or client presentations.
Popular Use Cases
Social Media Marketing & Growth
Plan campaigns, schedule posts, analyze engagement, and grow followers across all major social platforms.
Brand Monitoring & Reputation Management
Track mentions, respond to reviews, manage feedback, and maintain a strong brand presence online.
Lead Generation from Social Media
Identify and convert social interactions into qualified leads by syncing with Zoho CRM
Education & Training:
Create explainer videos, tutorials, and learning content in a simple, visual format.
Customer Engagement & Support
Respond quickly to comments, DMs, and mentions—improving customer satisfaction and brand trust.
Agencies & Social Media Managers
Manage multiple clients, collaborate with teams, use approval workflows, and deliver detailed performance reports.
Small Businesses & Startups
Build brand visibility, stay consistent on social media, and measure ROI without complex tools.
Enterprises & Marketing Teams
Run large-scale social campaigns, monitor competitors, analyze data deeply, and align social strategy with business goals.
Enterprises & Marketing Teams
Run large-scale social campaigns, monitor competitors, analyze data deeply, and align social strategy with business goals.
